DEFINITION

“LLOVIA Products Inc.” will from here on be referred to as “LLOVIA” and all pages within “www.llovia.com” and any material made available to view or download will from here on be referred to the “website”. The term “visitor” will from here on refer to anyone accessing the website. “You” and “Your” will from here on refer to any visitor of the website. The term “device” will from here on refer to all devices available from the website.

SHIPPING POLICY

SHIPPING METHODS & TIME-IN-TRANSIT

LLOVIA will choose the most appropriate delivery method for your preferred shipping address. Most orders may be shipped to P.O. boxes with exception to US protectorates, APO, FPO, and DPO for any shipping method. In general, orders are shipped within 48 hours from order confirmation and delivery will take 3 – 7 business days, depending on location.

Shipping charges may vary depending on the customer’s location. Please take note of the applicable shipping charge when placing your order. Additional shipping charges and time-in-transit may apply to shipments to Alaska and Hawaii.

Standard Shipping: Orders are generally delivered within 3 – 7 business days from their date of shipment.

Expedited Shipping: Expedited orders are generally delivered within 2 – 3 business days from their date of shipment. Available to most destinations for an additional charge except P.O. Boxes.

Orders placed on a weekend or a holiday will be processed the next available business day. Should delivery problems arise, LLOVIA will contact you by your preferred method of contact.

Regrettably, LLOVIA accepts orders from the USA and Canada only.

TRACKING YOUR ORDER

An order confirmation with an assigned order number will be emailed to you once your purchase has been verified. You can track the status of your order by logging in to your account or visiting the courier’s tracking page.

 

PAYMENT POLICY

CURRENCY AND PRICING

Prices on website are quoted in US currency. LLOVIA will incur fees arising from customs clearance, duties, and applicable sales tax. LLOVIA reserves the right to change prices at any given time without notice or reservation.

PAYMENT

LLOVIA currently accepts Visa, MasterCard, Discover, and American Express for payment of online purchases:

To safeguard your security, LLOVIA does not store any credit card details. If you are uncomfortable with providing your credit card details online, please contact us for alternative payment method.

Online purchases will be charged to your credit card when you submit your order. However, the transaction will only be put through following verification of credit card details, receipt of credit authorization, and confirmation of availability of stock. You will be notified by email if for any reason LLOVIA cannot complete your order.

Upon verifying your purchase, an order confirmation will be emailed to you.