DEFINITION

“LLOVIA Products Inc.” will from here on be referred to as “LLOVIA” and all pages within “www.llovia.com” and any material made available to view or download will from here on be referred to the “website”. The term “visitor” will from here on refer to anyone accessing the website. “You” and “Your” will from here on refer to any visitor of the website. The term “device” will from here on refer to all devices available from the website.

PRIVACY & SECURITY POLICY

THIS PRIVACY & SECURITY POLICY APPLIES TO U.S. CUSTOMERS

Website is hosted in the United States and is intended for U.S. visitors. This Privacy & Security Policy applies to customer relationships established in the United States. Parts of this Privacy & Security Policy may not apply to visitors outside the United States. Like almost every website, website may be accessed by an international audience. If you are a non-U.S. visitor to our website, by visiting our website and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy & Security Policy. In addition, such data may be stored on servers located outside your resident jurisdiction, which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.

OUR PRIVACY & SECURITY POLICY WILL CHANGE OVER TIME

Because LLOVIA continue to develop website and take advantage of technologies to improve the services LLOVIA provide, our policies will change over time. LLOVIA encourage you to refer to this Privacy & Security Policy from time to time to stay abreast of our most current privacy policy practices. Your continued access and use of website will constitute your acceptance of any changes or revisions to our Privacy & Security Policy.

SITE SECURITY

We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. Our internal data security policies restrict access to customers’ personal information to authorized employees. Authorized employees may use our customers’ personal information for LLOVIA business purposes only. Our employees are bound by LLOVIA policies that require them to maintain the confidentiality of our customers’ personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination. LLOVIA maintain physical, electronic, and procedural safeguards that are designed to guard our customers’ personal information. For example, for the security of your online visit to website, LLOVIA may make use of firewall barriers, encryption techniques, and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while LLOVIA strive to protect your personal information, LLOVIA cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, LLOVIA will notify you as necessary so you can take appropriate protective steps. Unless you indicate otherwise, LLOVIA may notify you under such circumstances using the e-mail address you provided to us when you registered with website.

COOKIES

Like most e-commerce websites, LLOVIA use “cookie” technology. A cookie is a very small text file that a website can save onto your computer’s hard disk to store your information and settings. When you log on, the cookie tells us whether you have visited us before or are a new visitor. Most web browsers automatically accept cookies, but you do not have to accept them. You may disable cookies in your web browser’s settings; the user manual that came with your browser software will help you to do this. However, please bear in mind that your visit to LLOVIA.com will be significantly enhanced if cookies are enabled. It doesn’t track any personal information, give us the means to contact you, extract information from your computer or deliver viruses. Furthermore, your address or credit card information is never stored in a cookie. For more information about cookies, please visit www.allaboutcookies.org.

THIS WEBSITE USES GOOGLE ADWORDS

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that LLOVIA advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

INFORMATION COLLECTED ONLINE

LLOVIA does not share, disclose or sell any personally identifiable information (such as your name, address, telephone number or e-mail address) collected online with other unaffiliated companies or organizations for non-LLOVIA marketing purposes. In the future, should LLOVIA decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that the Company not provide such information about them to third parties. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding. LLOVIA also does not market to, or knowingly collect personal information from, children under the age of 13 on this site.

You have choices when it comes to how LLOVIA uses your personal information. When you register online with website, you can choose not to receive information about merchandise, services, and special promotional offers from us by direct mail and/or e-mail. If you elect not to receive such product marketing information by direct mail or e-mail, LLOVIA may continue to contact you as necessary to service your account.

LLOVIA collects information that you provide to us or that LLOVIA learn about you from your use of website. LLOVIA receive and store information you enter on website or give to us in any other way. For example, you may provide information to website when you register, sign in, search, add items to your shopping cart, participate in a survey, request our e-mail newsletters, or communicate with LLOVIA’s Customer Care Department. As a result of those actions, you might supply us with such information as your name, address, phone number, e-mail address, and personal shopping and product preferences. LLOVIA also automatically receive and store certain types of information whenever you visit website. LLOVIA might also receive information about you from other sources, such as in providing you special offers that LLOVIA think will be of interest, and LLOVIA may add that information to our account information.

HOW LLOVIA USES YOUR INFORMATION

If you choose to sign up for LLOVIA’s mailing list or make a warranty claim, the personal information you provide will be entered into our customer database. This information will be used to administer, simplify and improve our online services to you, and to help process any orders you place with our online shop. You can unsubscribe at any time you wish to be taken off the website emailing list. LLOVIA may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition, or bankruptcy, as discussed further below.

QUALITY CUSTOMER EXPERIENCE

LLOVIA values our customers and guests and respects your concerns about online security and privacy. LLOVIA believe in providing you with a safe and secure online experience. Our Privacy & Security Policy is intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. LLOVIA are constantly reviewing your feedback to improve and enhance your online experience. You can tell us what you think by sending us an e-mail or contacting our Customer Care Department at 1-800-297-8454 or info@llovia.com.